Water's in.Roof's open.We're on the way. 24/7 water damage restoration and storm roofing in St. Louis, the Metro East and beyond

One call gets a crew to your door in about 2 hours, day or night. We stop the damage, dry it out, fix the roof, deal with your insurance company and rebuild.

Call 24/7 (314) 644-8800 Text us photos

~2 hrs to on-site
24/7 live answer
10+ yrs in St. Louis
1 team roof to rebuild

Get a crew or a free inspection

A real person answers 24 hours a day, 7 days a week.

Call now (314) 644-8800 Text us photos (314) 943-6606

On-site in about 2 hours
Free roof and storm inspections
We work directly with your insurance

Anatomy of a 2 a.m. call

Scroll through a real water loss, start to finish. This is what happens after you call First Responders.

2:14 AM The pipe

A supply line lets go in the basement.

It is the most common call we get. A washer hose, a water heater or a frozen pipe fails while everyone is asleep. A burst line can put hundreds of gallons on the floor in an hour.

2:16 AM The call

You call. A person answers.

Not a call center, not a voicemail. We ask what happened, tell you how to shut off the water and stay safe, and dispatch a crew from our shop on Lackland Road.

Within 2 hrs On-site

The truck is in your driveway.

Our crews are on-site in about two hours, day or night, across the St. Louis metro. Pumps and extractors come off the truck first.

Days 1 to 3 Dry

Water out. Air movers on. Readings every day.

Moisture meters and thermal imaging show where water traveled inside walls and floors. Dehumidifiers run until the structure reads dry, so mold never gets a start.

Day 3 The claim

Your adjuster gets everything they need.

Photos, daily moisture logs and an itemized estimate in the format insurers use. We meet your adjuster so the claim covers the real damage.

Week 2 Rebuild

Same team puts it back together.

Drywall, flooring, trim and paint. No second contractor, no starting over. When we leave, it looks like it never happened.

Everything after the damage

Most companies do the roof or the inside. We do both, so a storm that tears off shingles and floods a ceiling is one call, one crew and one claim.

Restoration

Roofing and exteriors

After the hail

The storm side of the business. Scroll to move through a claim.

The storm passes.

St. Louis gets several damaging hail and wind storms a year. Most roof damage cannot be seen from the ground, so most homeowners never know it is there until the roof leaks.

Free inspection.

We go on the roof, check gutters, vents, siding and windows, and photograph every hit. You get the report either way.

We meet your adjuster.

Same day, same roof. We point out every damaged area so the approved scope matches what is really there.

New roof.

Tear-off, decking check, underlayment, flashing, ventilation and shingles. Magnetic nail sweep before we leave. You pay your deductible.

Had a storm in the last year?

Book a free hail inspection before your policy's reporting window closes.

See how hail claims work

We run toward it.
So do they.

Our name is a promise about speed. It is also a thank-you. A portion of every project goes back to St. Louis law enforcement.

About our first responder program

What customers say

This is a great company to work with. They were on site within hours of first phone call. Management maintained constant contact until all work was complete which took several months. There were multiple crews all were very professional.

Bill H., Water mitigation · Angi, August 2022

I love they give back to our local law enforcement, I love the work they did, I really loved my overall experience from beginning to end.

BBB reviewer · BBB, July 2023

I had a great experience with First Responders after my kitchen flooded.

Angi reviewer, Water damage · Angi

Where we respond

Dispatched from 11785 Lackland Rd in St. Louis County across Missouri and the Metro East, with storm response in Lake Charles, Louisiana and Carolina Beach, North Carolina.

Common questions

Who do I call for water damage in St. Louis at night?

First Responders Roofing & Restoration answers 24/7 at (314) 644-8800 and has a crew on-site in about 2 hours across the St. Louis metro.

Do you do both roofing and water damage restoration?

Yes. Storms often damage the roof and the inside of the house at the same time. We tarp and repair the roof, dry and restore the interior, and handle both under one claim.

Do you work with my insurance company?

Yes. We document the damage with photos, moisture readings and an itemized estimate, and meet your adjuster on-site. You pay your deductible.

What areas do you serve?

St. Louis, St. Louis County and Jefferson County, Missouri; Madison and St. Clair counties, Illinois; Lake Charles and Calcasieu Parish, Louisiana; and Carolina Beach, North Carolina. In the St. Louis metro that includes St. Louis, Maryland Heights, Creve Coeur, Chesterfield, Town and Country, Ladue, Kirkwood, Ballwin, Florissant, Arnold and more.

Why are you called First Responders?

Because that is how we work: we show up fast when something goes wrong. And we back the people who do it for a living. A portion of every project goes back to St. Louis law enforcement.

Damage happening right now?

Call and a crew is dispatched. We are on-site in about 2 hours, day or night.

Call now (314) 644-8800 Request an inspection